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FREQUENTLY ASKED QUESTIONS

  • How Do I place An Order?
    Please place your order using the Aly’s Party Creations Custom Order Form!
  • How many changes can I make after my design is created?
    2 changes are included with design , if you would like more changes, each additional change is $5
  • Can I see my design before you create my items?
    Yes, all items are sent to method of contact for approval before item is created .
  • Can you add pictures to the custom items?
    Yes, please include up to 3 photos if you would like them used..
  • Who is your shipping provider?
    Our Shipping Provider is UPS
  • Am I allowed a refund if I don’t like them?
    I’m sorry, there are no refunds due to all items being custom and your item being confirmed after designed , so please confirm all pictures and spelling before approval.
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